StudentCom Gaming help
Author: The Editor
Q: How do I connect to your servers?
Open the Steam Client.
Click View > Servers, this is located in the top left area of the Steam Client.
Click the Favorites tab.
Click the ADD A SERVER button, situated bottom right.
In the Add Servers box which appears, enter the server name or IP address along with the port number, then click the ADD THIS ADDRESS TO FAVORITES button,
For the newly added server to appear in the Server > Favorites list, click the REFRESH button at bottom right.
To connect to the server, from the Server > Favorites screen either select the server from the list and click the CONNECT button, or right mouse click the server and select Connect to server.
The game should now launch and connect to the server. If a box is displayed confirming the game is 'Ready to play', click the PLAY GAME button to launch the game.
Q: I'm ace at this game, why don't you run a tournament based on it?
A: We may well do. Let us know which game it is and why it would make a good tournament game. You can contact us using the details located in the Contact Us section at the foot of the page. Remember that the tournaments are designed to be as inclusive as possible so the game should either already be popular and owned by a large section of fellow gamers or have a freely downloadable version that everyone can play.
Q: I want to use the Gaming servers for a private Clan match, can you give me the server admin password
A: Our Gaming servers are for use by all our Gaming members and so unfortunately we cannot issue admin passwords for private matches.
Q: I've joined the Gaming Service but I still get lag when connecting to some online servers, why is that?
A: There are a number of factors which effect how well a multiplayer game plays on your machine.
Does your machine have the specs to play the game smoothly? This is normally down to the graphics card and a lot of laptop machines do not have the necessary graphical power for fast action games.
We recommend using the Ethernet connection for gaming, to ensure you get the best possible speeds on our network.
Someone hosting a game on their personal machine connected to the internet with a domestic internet connection might be able to handle a couple of people connecting and playing with no noticeable problems, but as more people connect everyone might start experiencing lag even though they weren't when only a few were playing. Try connecting to a properly hosted game server (like our Gaming Service servers) and see if your lag problem goes away.